Dec 17, 2012

Get the Most From Your Tech Gifts this Holiday with Geek Squad Tech Support

This holiday season many families will find new PCs, Macs and Tablets under the tree.  Many will go under utilized because their new owners don't fully know how to use or maintain them.

With a Geek Squad Support subscription you get 24/7 Support Online,  In Store and On the Phone. It’s like having your own personal Geek Squad Agent available 24/7 with unlimited access to in store, over the phone, online chat and remote Agent support where an Agent can log onto your computer safely and securely while you watch your problems go away. Plus you can have an Agent come straight to your home for a special discounted price of $49.99/visit

Your subscription will cover up to 3 PCs, Macs and Tablets – no matter where you bought them, so we can help support any computing or tablet products you’ve bought at Best Buy, on or any other retailer.  Includes Internet Security Software to protect against Computer viruses ($49.99 value).  You'll get unlimited virus removal, computer tune-ups, hardware, software and operating system installations, password resets and troubleshooting help.  

Plus, get on-demand access to an expansive library of over 50,000 “how-to” online videos on how to use Windows 8, get tips and tricks on iPads, learn how to create your own Flash video animations and more! Just go to and enter your Tech Support Member ID number and quickly browse all available topics.

You can use the service as often as you like – no question is too big or too small!

My thoughts:
I consider myself computer savvy.  I HAVE been known to get a virus or two that I couldn't save myself from but for the amount of time I spend online and the amount of stuff I download, I think I do pretty well.  I've had the same laptop (a Mac) for 6 years and I think my PC at work is about 4 years old.  So I haven't needed any real tech help since signing up for Geek Squad but I have used the virus protection.  I am not usually as good as I should be about keeping tabs on my virus protection but this is super easy to install and use.  But my personal favorite part were the 'how-to' videos. I was suprised by how many of them taught me something I didn't know, or how to do something easier.  Every time I log in, I lose myself for awhile watching more videos.  I  haven't used the phone service at all but I quickly checked in with an agent online, just to see how it worked and they were super nice.  And there was a great email follow up to make sure my questions were fully answered.  But my favorite Geek Squad experience so far was in store.  They were super polite and fun.  You can tell they love what they do and will gladly chat with you about anything and everything tech related.  They'll even answer the questions you didn't know you needed to ask.

If you're giving a loved one, especially someone who's not totally tech savvy, I would highly recommend giving them a Geek Squad Support subscription and making sure they set it up so they can easily get answers to their questions!
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I have been compensated for this post, however all thoughts and opinions are my own.

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